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AFTER HOURS ANSWERING SERVICE
Never miss an after-hours emergency again.
“Fuel industry contractors as well as our contracted fuel sites and convenience stores rest easy with SolvOne’s after-hours answering service. Our U.S.-based, industry-trained agents ensure appropriate troubleshooting and dispatch response to keep operations running smoothly.”
The SolvOne Advantages
- Calls seamlessly answered & routed as your office or location
- Turnkey service can be turned on/off and modified for holidays
- Our industry-experienced agents follow escalation protocols eliminating unnecessary dispatches
- On-call techs immediately dispatched when needed, resolving issues before they escalate
- Our proprietary service portals ensure thorough incident details are logged and shared with appropriate parties, making follow-up procedures more streamlined
81% of calls answered in 30 seconds
or less in 2023 on average
for Fuel Industry Contractors & Fuel Retail Sites.
SOLVONE BY THE NUMBERS
399
alarm calls resolved by SolvOne specialists without dispatch
250
$ average cost of technician dispatch to site
99,750
$ saved in avoided tech dispatch fees in January alone
AND GROWING
