HOME > SITE SOLUTIONS > MAINTENANCE SUPPORT & DISPATCHING
MAINTENANCE SUPPORT & DISPATCHING
Industry leading petroleum systems monitoring and maintenance management to save your operation time and money.
With a dedicated toll-free number for all fuel stations or convenience stores to use
SolvOne is here to receive maintenance requests to assist with your gas station needs. Our Customer Service Representatives are trained for the industry and understand the issues specific to the petroleum world.
Our US-based staff is dispersed across the time zones to accommodate the schedules and operating hours of our customer locations. Workforce management tools allow SolvOne to leverage historical data to build schedules that anticipate peak customer demands.
The SolvOne Advantage
- Data tools allow SolvOne to add sites, contacts, and/or vendors immediately and to any scale.
- Workforce Management determines staffing needs based on historical data or models of anticipated volume.
- Coverage Plans provide SolvOne a path for managing factors such as volume spikes due to weather or other factors.
- Dedicated Training Department focusing on providing the best possible training in the petroleum market.
The SolvOne Advantage
We have the latest technologies
- Data tools allow SolvOne to add sites, contacts, and/or vendors immediately and to any scale.
- Workforce Management determines staffing needs based on historical data or models of anticipated volume.
- Coverage Plans provide SolvOne path for managing factors such as volume spikes due to weather or other factors.
- Dedicated Training Department focusing on providing the best possible training in the petroleum market.
SolvOne Service Provider’s Network.
SOLVONE BY THE NUMBERS
WITHOUT DISPATCHING
How SolvOne solutions save:
If it costs $250 to send a technician to a site and this was avoided 399 times because SolvOne’s trained in-house tech support resolved the issue, our client saved $99,750 in January resolved cases alone.
If our techs resolve only 10 calls at that estimated rate, the client still saves $2,500 for one month.
