SITE SOLUTIONS
Multi-level assessment and solutions
at sites across your entire system
Our cost effective, Level 1 Solution Center operates 24/7/365, with subscription rates that cover normal business hours, after hours or around the clock. Our Remote Technical Support operation offers Level 2 support, Automatic Tank Gauge monitoring across all platforms, back office, and POS.
solution center
- Level 1 Troubleshooting
- 24-7-365 Support
- Sub-Contractor Dispatch
- After Hours Support
- Vendor Management
- Call Prioritization
Remote tech support
- Level 2 Support
- Universal ATG Monitoring
- End-of-Day Reporting
- Point-of-Sale Support
WHAT YOU GET
- Certified Service Reps
- Increased Efficiency
- Minimize Cost of Field Repairs
- Reduce Downtime
- Screen out Nuisance calls
- Invoice Processing and Auditing
- Detailed Reporting
- On Demand or Automated
- Volume Tracking of Calls to the Site
- Asset Management
- Historical/Archive Reporting of
- Past Inspections and NOVs
- Managed by Exception
“Since joining SolvOne, my team no longer has to call the store and take people off the cash register to get ATG reading of fuel levels. This has been essential for ordering fuel and managing inventory to get the very best margins. It has been a great savings for me and ultimately my customers.”
Nadine Levinson
CEO, Haven Petroleum, Inc.